POPULAR TOPICS:

 

PAYMENTS:

 

In Person

You may make your payment in person at our office located at 1530 E. Warner Avenue, Suite A, Santa Ana, CA 92705. NO CASH PLEASE!

Click here for directions.

By Phone
Please call our Customer Service Department at (714) 953-3129 or (888) 223-4233.
By Mail

Mail Payments to Address:
PO Box 845336
Los Angeles, Ca. 90084

* This address is a bank lockbox for the deposit of checks ONLY. Information other than payment coupons WILL NOT be recorded. Please call our office if you can any questions.

DISCLAIMER: Please be aware that the security of information transmitted by e-mail cannot be assured and may be intercepted by unknown third parties. We recommend that you do not send any sensitive personal information, such as your date of birth or Social Security number by e-mail.

Direct Debit Recurring Loan Payment
Set up your payment to be withdrawn easily from your bank account by downloading the form below and sending to our office. Please note, you must send a voided check along with the request. This service is completely free to you as our customer or register online.
MoneyGram®


You can make a payment by MoneyGram® using Express Payment for a fee.
Payment to: American Auto Financing, Inc. • Use Receive Code: 9234
Go to any CVS Pharmacy, Walmart, Albertsons or Stater Bros.
For a MoneyGram® location nearest you, call 1-800-926-9400 or visit www.moneygram.com

NOTE: Additional fees may apply.

ONLINE PAYMENTS:

 

Online Payment

REGISTER ONLINE TO HAVE ACCESS TO YOUR ACCOUNT

BILLING QUESTIONS:

 

How often will I be billed?

Your bill is generated according to your due date on your contract. Please review your Retail Sales Contract.

What if I don't receive my billing statement?

Often times there may be a delay with the post office or other reasons for a delay of delivery of your billing statement, even if this happens, you must still make your payment via one of the methods above and make sure your payment is on time as shown on your contract.

Is there a grace period?

Many customers make the mistake of assuming there is a grace period on their account. Your payment is due as shown on the contract payment date. The best recommendation is to make your payment on time every month.

Payments
Payments will be credited the day they are received, not the day they are postmarked. Payments received by 4:00 p.m. Pacific Time will be credited as of the date received. Payments received after cutoff time, will be credited next business day. Payment processing cutoff times may vary if choosing alternative payment options listed above.

INSURANCE:

 

What type of insurance do I need?

You need to have comprehensive and collision coverage.
Please note: American Auto Financing, Inc. must be listed as Loss Payee.
You may fax proof of insurance to (714) 953-1923 or call (714) 953-3129 for assistance.

PAYOFF:

 

How do I request a payoff?

You can call our office and receive a 10 day payoff. Please note, if you need a payoff for a longer period of time, advice your representative.